Meet Doug & Meri Witmer and Jessica & Chris Davenport
Jessica Davenport was born and raised in Taylor. She left for a few years to go to school and worked in various jobs, including retail management during those years away. When working, Jessica would often find herself asking “what would I do differently if this was my business?” She always had a strong passion for and philosophy of excellence in customer service and knew that if she ever did own a business, she would focus on the customer experience.
Jessica got her chance to do that with The Caffeination Station, which she owns along with her husband Chris and her parents, Doug and Meri Witmer. Doug, who has owned his own contracting business for many years, designed and built the building that houses the shop. The concept of the business was one that centred around the idea of convenience and fast service. A drive-thru customer can get off the highway, grab their coffee and be back on the highway in less than five minutes.
Even more important than the convenience factor, though, is service that is cordial and totally customer-centred. This is in keeping with Jessica’s long-held philosophy of excellence in customer service. “It is number one,” she says. “Every interaction with every customer is quality.” In fact, she notes, customers often come in just to say ‘hi’ to the staff.
Engaged. Considerate. Upbeat.
The Caffeination Station is Taylor’s first and only drive-thru coffee kiosk and is conveniently located on the highway. The Caffeination Station knows you have a busy day, so everything it serves is designed to grab-and-go, starting with its always-ready brewed coffee. The coffee is ground fresh on-site, served hot and ready to go when you drive up. You’ll also find an array of fresh baked-this-morning pastries, muffins and sweets to go with your coffee break, plus a selection of cold beverages.
The Caffeination Station also features a walk-up service window where the service is just as fast and friendly as the drive-through, with outdoor seating available for those who aren’t in a hurry. Canine guests are also welcome and might even get a treat of their own.
The Caffeination Station is thrilled to announce they have opened a second location in Charlie Lake. Be sure to visit them at their new location at 11783 271 Rd in Charlie Lake!
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